Services / eQMS & Quality Management

Core Capability

eQMS, NCR and CAPA management — built into your ERP, not bolted on

Quality systems that operate separately from the ERP create data gaps — inspection results that do not automatically reject materials, failures that do not trigger rework. Fistreet's eQMS is native to the ERP: every quality event, from an NCR to a CAPA to a supplier audit finding, is an operational event.

What's Covered

From incoming inspection to continuous improvement.

01

Incoming Inspection

Quality inspection at goods receipt — parameter-wise testing, pass/fail determination, automatic lot hold or approval, and rejection with supplier debit note creation.

02

In-Process Quality

Production stage quality checkpoints — operator-wise inspection, process parameter recording, in-line rejection capture, and automatic escalation on parameter breach.

03

Finished Goods Testing

Pre-dispatch inspection for finished goods — test results recorded against batch/lot, quality certificate generation, and dispatch hold until inspection approval.

04

NCR & CAPA Management

Structured Non-Conformance Reporting (NCR) workflow — defect description, root cause analysis, Corrective and Preventive Action (CAPA) assignment, effectiveness review, and closure — traceable to production lot and supplier.

05

Supplier Quality Management

Automated supplier quality scorecards based on incoming inspection results — rejection rate, on-time delivery, and compliance rating — feeding directly into procurement decisions.

06

Quality Analytics

Defect Pareto analysis, rejection trend monitoring, cost-of-quality computation, and corrective action effectiveness tracking — dashboards for continuous improvement.

07

Audit Management & eQMS

The eQMS module governing structured factory and supplier audits — scheduled audit checklists, findings capture, NCR assignment, CAPA tracking, and a complete audit trail across every facility and process area.

The Integration Advantage

Quality that is part of the operation — not a parallel system.

When quality management exists as a separate application, rejection data stays in the quality system — rework orders don't get created, supplier scorecards don't update, production costs don't reflect quality losses. Fistreet's QMS is native to the ERP: an incoming rejection automatically raises a supplier debit, an in-process defect automatically triggers a rework work order with cost allocation, a finished goods hold automatically suspends the sales dispatch.

  • Rejection costs captured in production cost sheets automatically
  • Supplier quality history informs every new purchase order
  • Rework materials issued against rework work orders, not consumed invisibly
  • Customer complaints linked to production batches for root cause analysis
  • Audit-ready quality records — no separate document management required

Assess Your Operations

A structured assessment of current quality processes defines the Quality Management architecture for your enterprise.

Start Assessment →

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