Capabilities / CX Intelligence
Core Capability
CX Intelligence — an AI assistant that actually knows your operation
Most "AI for enterprise" pitches mean a chatbot bolted onto a generic model with no idea what's happening on your floor. CX Intelligence is built the other way round — it sits directly on top of your own ERP data, runs on a server in your own office, and answers the questions your team is already asking every day.
What's Covered
From a question typed in plain English to a straight answer.
AI Dispatch Assistant
Ask "which trucks are running late today" or "what's still pending for dispatch" and get a straight answer, pulled live off your own ERP — no digging through spreadsheets or waiting on the dispatch desk to check.
Natural-Language Data Queries
Ask questions about production, inventory, or sales the way you'd ask a colleague, and get an answer grounded in your live data — not a canned dashboard someone has to build and maintain first.
SOP & Knowledge Search
Your standard operating procedures and past dispatch history become searchable. New staff can ask the assistant instead of hunting through old files or waiting for someone senior to be free.
Automated Alerts, With Human Sign-Off
Delayed-dispatch notifications and daily summary reports sent by email or WhatsApp — with a human reviewing before anything goes out, not a black box making decisions on its own.
On-Premise, No Cloud, No GPU
Runs on an open-source model installed on a server sitting in your own office. No cloud account, no per-query API bill, and nothing about your operation leaves your network to work.
Why This Matters
Built to answer real questions, not demo well once.
A lot of "enterprise AI" looks impressive in a sales demo and then goes quiet once it's actually plugged into a messy, real ERP. Fistreet's approach starts from the data you already have — read-only access to your live system — and builds the assistant's knowledge around what your team actually asks, phase by phase, rather than promising everything on day one.
- Starts with read-only access to your ERP — nothing gets changed without a human approving it
- Rolled out in phases, so you get value from day one instead of waiting for a "complete" system
- Runs on hardware you already control, not a subscription tied to someone else's cloud
- Knowledge base grows from your own SOPs and dispatch history, not generic internet text
See CX Intelligence On Your Own Data
Tell us what you'd want your team asking it on day one, and we'll walk you through how it would actually work for your operation.
Request a Quote →